Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. These terms and conditions (“the Terms") govern your use of the Web site at advancepcguard.com ("Site") and any technology support services provided via the website or by telephone or computer (the Site and the support services are collectively referred to as the "Services") provided by ALEPH INC. (“ALEPH INFO INC “) under the name and style advance pc guard, ("advance pc guard", "we", "our", or "us"). By accessing, ordering or using the Services via telephone or online via the Site, you ("you" or "your" means you or, for services designed for businesses, "Business Services"), the legal entity that you are authorized to represent and on whose behalf the Business Services are purchased) and other users of the Services (collectively, "Users") agree to these Terms and our Privacy Policy available at advancepcguard.com/privacy-policy.html. If, at your request, we agree to send our employees or representatives to Your residence, place of business, or other location designated by you and agreed to by us in order to provide you with technology support services, then these Terms shall govern such provision of services as well.

We provide you with access to and use of the Services subject to your compliance with these Terms. advance pc guard reserves the right to refuse to provide the Services to anyone at any time without any notice whatsoever for any reason. You hereby represent and warrant to us that (a) You are at least 18 (eighteen) years old; (b) You have the right, capacity and authorization necessary to legally bind yourself to the Terms; (c) You have read and agreed to the terms of the AUP and Privacy Policy on the Site; (d) You will comply with all treaties, laws, rules and regulations applicable to your use of the Services; (e) any information you submit to advance pc guard is correct and complete; and (f) any payment or credit card information you supply is correct.

Definition

Certain terms defined in the Privacy Policy and AUP are also used in these Terms and are hereby incorporated by reference to these Terms.

Agreement

THESE TERMS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, THE WEBSITE TERMS OF USE, THE ACCEPTABLE USE POLICY ("AUP") AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND advance pc guard (THE "AGREEMENT"). You must agree to the Terms in order to be eligible to use the advance pc guard Portal (defined below), or obtain Services (defined below). If you choose not to submit a Plan Order, then the entire "Agreement" between you and advance pc guard consists of these Terms, and the AUP and the Privacy Policy.

Advance pc Guard

"advance pc guard" is the service mark of ALEPH INFORMATION TECHNOLOGIES INC. “advance pc guard” is the name and style under which APEPH INFO provides its technical support services. All references to advance pc guard refer to APEPH INFO.

Advance pc Guard Portal

Services include any advance pc guard Service Plan or Product Plan or Plan Order that you enter into with advance pc guard through use of the advance pc guard web portal located at advancepcguard.com (the "advance pc guard Portal"). These Terms govern and apply to all advance pc guard plans available through the advance pc guard Portal, and any use of the advance pc guard Portal. In the event of any conflict these Terms will prevail and control any Plan Order Form that you submit requesting Services ("Plan Order").

Materials

"Materials" means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the advance pc guard Portal. Materials are the proprietary and copyrighted work of advance pc guard and/or licensors and its suppliers.

Software

"Software" means a computer program of any kind, whether owned by advance pc guard or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws.

Scope Of Services

You may initiate the Services via telephone, via the Site, or other means made available by advance pc guard. advance pc guard will use commercially reasonable efforts to answer your technology problem and resolve the same for a fee as set forth in the Site or as quoted on the telephone, as applicable. advance pc guard may provide certain portions of the Services via remote control session, online chat or e-mail. We may set forth limits to the technology we can support. Certain Services may have minimum system requirements.

advance pc guard Services includes Services that are available on a one-time basis, for a fee ("Incidental Services"); as well as subscription Services, which entitle you to more than one Service over a period of time, for a recurring fee ("Subscription Services") and one time free trial ( “LEAP services”).

Warranty

The Services may sometimes not be successful because the problem may be beyond our ability to resolve remotely. If you have purchased an Individual Service from advance pc guard, then the following warranty applies: if we are not able to answer your question or resolve your technology problem and you have complied with all of your obligations under these Terms, we will not charge you a fee for the Individual Service. If you experience a problem with the resolution we provided and you call us within five (5) days from the day you originally received the Individual Service, we will use commercially reasonable efforts to try to resolve your problem at no additional charge. If those efforts are unsuccessful, we will refund the fees that you paid for the Individual Service.

advance pc guard makes no warranties or representations with respect to advice, guidance, information or other content posted to the Community portion of the Site or otherwise supplied to the Site by any third party, and expressly disclaims all warranties, express or implied, with respect to Community content and other third party content available on the Site.

Disclaimer OF Warranties

YOU UNDERSTAND AND AGREE THAT EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES (INCLUDING, WITHOUT LIMITATION, ALL ADVICE, CONTENT, AND SOFTWARE) ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS OF THE SERVICES, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. advance pc guard DOES NOT WARRANT THAT THE SERVICES WILL BE TIMELY, SECURE, UNINTERRUPTED, ERROR FREE, OR SUCCESSFUL IN RESOLVING YOUR QUESTION OR TECHNOLOGY PROBLEM. advance pc guard MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS, CONTENT OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICES SHALL CREATE ANY WARRANTY. ANY CONTENT OR SOFTWARE THAT YOU ACCESS, DOWNLOAD OR USE WITH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM SUCH ACTIVITIES.

TERM AND TERMINATION

advance pc guard in its sole election may terminate or suspend your Service immediately without notice if:

(a) you are in breach of any of these Terms (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software;

(b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, advance pc guard's network, or the use and enjoyment of advance pc guard's other users;

(c) advance pc guard receives an order from any regulatory/legal authority or court to terminate the Service you are using ;

(d) if advance pc guard for any reason ceases to offer the Service;

(e) if you are no longer a advance pc guard customer, or

(f) advance pc guard determines that you are abusing the Service.

advance pc guard, in its sole discretion, may refuse to accept your request for the Service, renewal or re-subscription following a termination or suspension of your use of the Service.